Friday, August 29, 2008

The organization of care

So, may family is embarking upon a new adventure--braces. I never had them, my husband never had them, our older son never had them, but Evan got his put on today. I am fascinated with the orthodonist's office. They clearly know their clientele--kids ages 12-16. The whole office is organized around kids--their interests, their tastes, their size. But the staff also treats them as responsible, smart, and capable. The directions are given to the kids, the supplies are kept in a closet and kids are expected to take what they need, the kids are allowed to make decisions about their care. The office is efficiency to the max, everything is orderly and ordered. I just find it an interesting set-up.

On a whole different note, in the waiting room was a mom with two young kids, waiting while an older daughter was cared for. The younger boy, about 3 or so, was getting bored and antsy. Finally the mom said, "pick out a book and I'll read you a story." The boy brought over a few books and the mom said, "would you like to sit in my lap?" The boy's face lit up as if this was the biggest wish he could ever have. He climbed up into his mom's lap and snuggled in for a story. What an incredible power we have when we allow such physical contact.

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